ICCOC Overview of Evaluation:
The Iowa Community College Online Consortium (ICCOC) employs a number of different evaluation strategies that target all aspects of the consortium to ensure commitment and quality as well as to serve in our efforts for continuous improvement.
All ICCOC initiatives are required to measure up to the same standards as traditional courses and programs. In addition, several new online strategies have been implemented, because of the importance of quality assurance in this new environment. The strategies are targeted at courses, instructors and all supporting functions of the ICCOC.
ICCOC Course & Instructor Evaluation:
All ICCOC students have the opportunity to complete an evaluation survey on each course. This survey covers the following categories to assess quality and provide feedback to each instructor and administrator:
- Instructor feedback
- Instructor effectively facilitated communication
- Instructor effectively made use of online environment for learning
- Course organization and structure
- Individual attention
- Quality of overall instruction
- Establish and define learning goals
- Level of intellectual challenge
The Iowa Community College Online Consortium (ICCOC) uses Pearson LearningStudio to distribute and collect the course evaluations.
- Students are authenticated into a secure evaluation environment with easy access to all surveys.
- The system ensures that post-course surveys are distributed to each student per course.
- Pearson ensures that all student responses are anonymous.
- Administrators and faculty have on-demand access to aggregate and course-level reports and data files after questionnaires are completed.
- Administrators are empowered to control access to this information, allowing them to manage this critical aspect of the evaluation process.
Evaluation process is consistent with the traditional process at the instructor’s home college. An administrator at the instructor’s home college evaluates each instructor and individual course. Administrators and instructors have continuous access to the evaluations through the LearningStudio. In addition, administrators have the capabilities of accessing the overall results which can be used to compare individual instructors and courses to the rest of the ICCOC courses.
The ICCOC implements strategies to ensure that students are prepared for their online courses and measures outcomes to determine that the learning objectives of each course are met.
Student Assessment–Data Analysis:
The ICCOC strategies for student assessment include:
- Retention Rate
- Student Success Rate
- Student Satisfaction Surveys
Traditional strategies include placement testing to ensure that each student has the appropriate levels of reading, writing and math to be successful in college-level courses. In reference to online courses, the ICCOC provides advisors and students with information about the skills needed to be successful in an online environment.
Advisors assess students to determine if they have the characteristics to be successful.
The ICCOC informational Website includes a self-assessment quiz to allow students to determine if they are ready for online courses.
The ICCOC also provides an orientation course that helps the student to assess their current skill level and employs strategies to prepare them for their online courses.
The ICCOC continuously evaluates all aspects of the Consortium. All stakeholders and end-users are surveyed each semester to identify areas that need improvement.
These strategies cover the following areas.
- Student preparedness for online courses
- Faculty resources for online teaching
- Student services support at college and Consortium level
- Support information for online students
- Pearson services and support
- Student demographics
- Marketing strategies